Where to Buy
BOX OFFICE
Regular Hours of Operation: Monday - Friday, 10:00 a.m. to 6:00 p.m., and Saturdays 12:00 p.m. - 4:00 p.m., closed on major holidays.
On Event days, we open two hours before the posted door times for each event if the event falls on a day we are not regularly open.
Ways to Purchase Tickets:
Ticket purchases are still available online at our official ticket provider, AXS.com. .
Ticket Questions:
The fastest way to reach customer service with AXS is online at https://support.axs.com/hc/en-us. Chat live with AXS support by clicking here. If you still have questions, email us at MidlandInfo@AEGPresents.com.
Question on Ticket Refunds:
If a show has been rescheduled, and a new date is announced, there is nothing you need to do: your tickets are valid for the new date and you will be notified.
If your show has been cancelled, and you purchased with a credit card, a refund will automatically be issued to the credit card used for purchase, within 30 business days. Otherwise, refunds are available at your original point of purchase.
For cash purchases from the box office, please email us at MidlandInfo@AEGPresents.com and include your show date, name, best way to contact you, and please include “Cash Refund” in the subject line for details.
Still have questions? Please email us at MidlandInfo@AEGPresents.com for additional support, and we will answer as soon as we can, typically between 10:00 a.m. to 5:00 p.m. on weekdays.
GROUP SALES
For information on Group Sales, call (816) 283-9912 or email MidlandInfo@AEGPresents.com.
